Privacy Policy
This Privacy Policy governs the use of the PlinkoApp platform, including all associated pages, subdomains, and services accessible via the domain https://plinkoapp.in/ (the “Website”). It outlines how we collect, use, and protect your personal information.
By using the PlinkoApp Website or services, you agree to the terms of this policy. If you do not agree to any part of this Privacy Policy, please discontinue your use of the Website.
Amendments to the Privacy Policy
PlinkoApp reserves the right to amend this Privacy Policy at any time. Changes will be effective immediately upon posting to the Website. The date of the latest revision will be indicated at the top of this page. We encourage users to review the policy regularly to stay informed of any updates.
Data Collection
We collect personal information from users to enhance the gaming experience and provide secure transactions on PlinkoApp. This includes:
- Personal Identifiable Information: Such as name, email address, phone number, and other mandatory details needed for account registration.
- Financial Information: Data related to deposits, withdrawals, and transactions in compliance with our PlinkoApp withdrawal policy and refund policy.
- Browser Data: Information automatically collected when you access the Website, including IP addresses, browser type, and session activity.
Use of Your Information
PlinkoApp uses the information we collect for various purposes:
- Account Management: Setting up and managing user accounts, processing deposits and withdrawals, and verifying account details.
- Transaction Processing: Managing financial transactions in line with our withdrawal policy and refund policy.
- Marketing: Using your data to notify you of promotions, offers, or game updates (you can opt-out at any time).
- Legal Compliance: Ensuring compliance with regulatory obligations such as anti-money laundering and fraud prevention.
- Customer Support: Assisting users with account queries, withdrawals, or refunds.
Withdrawal Policy
Our PlinkoApp withdrawal policy ensures secure and transparent processing of user funds:
- Withdrawals must be requested through the same payment method used for deposits.
- Withdrawal processing times may vary but typically take between 1 to 5 business days.
- Additional verification may be required before large withdrawals are approved.
Refund Policy
PlinkoApp maintains a clear refund policy to resolve issues related to deposits or other financial discrepancies:
- Refund requests are handled on a case-by-case basis.
- If a user encounters unauthorized transactions or other issues, they can contact our PlinkoApp customer care to request a refund.
- Refunds are typically processed within 5-7 business days after approval.
Disclosure and Use of Data
By using PlinkoApp, you consent to your data being shared with the following parties in accordance with this Privacy Policy:
- Service Providers: We may share your data with third-party service providers to process transactions, manage user accounts, or provide customer support. These providers are bound by confidentiality agreements and are required to protect your data.
- Legal Authorities: If required by law, we may disclose your information to regulatory bodies, law enforcement agencies, or other legal entities to comply with legal obligations.
- Marketing Partners: With your consent, we may share your data with marketing partners for promotions and offers. You have the option to opt-out of receiving marketing communications at any time.
Data Security
PlinkoApp uses industry-standard encryption technology and secure payment gateways to protect your personal and financial data from unauthorized access or misuse. All sensitive information is stored securely, and access is limited to authorized personnel.
While we strive to ensure the security of your information, it is important to understand that no online service can be completely secure. Users are encouraged to take steps to protect their own data, such as using strong passwords and regularly monitoring their accounts.
Data Retention and Destruction
We retain your personal data for as long as necessary to provide our services or as required by legal obligations. When your information is no longer needed, we ensure that it is securely deleted or anonymized in accordance with applicable regulations.
Access and Updates to Your Data
You have the right to request access to the personal information we hold about you. You may also request updates, corrections, or deletion of your data by contacting our customer support team.
For security reasons, we may require verification of your identity before making any changes to your account information.
